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  • Be Brave

    Step forward. Show new directions and new opportunities. Take ownership. Make an impact.
  • Keep Learning

    Have an explorer’s mindset. Sometimes you get it right, sometimes you don’t. What matters is what you learn in the process.
  • Feel Free

    Bring your true self into play and let it shine. Be genuine. Have fun. Feel good.

Our goodiebag

Tapp is not just a job. It’s an adventure where you get inspired, challenged and rewarded whilst doing something good in the world. Every day is a new learning opportunity and we’re not afraid to explore, make mistakes, pivot, bounce and learn. We have full impact on our own work and also on the future direction of the company. And we get to work in the frontline of new technologies in a fast paced sizzling hot industry – with a truly international crew.

We want you

Every day is a new opportunity. Here’s yours:

Job openings

  • User Experience (UX) Researcher

    We’re looking for a User Experience (UX) Researcher

    User Experience (UX) Researcher works to answer the most challenging questions in design. In this role, you will reveal what our users need from our products by conducting primary research, exploring the behaviours and motivations of our users, and working with Designers, Product Managers, Engineers and others to develop new features. You’ll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings. Most importantly, your job as a researcher is to help the UX team understand what would make a user’s experiences feel more intuitive, accessible, fun—and even magical. We are looking for help in user experience research for our marketplace and financial services that target cash using or preferring users. Our products are heavily mobile driven, modern data informed and deeply value driven for all targeted user groups. You will be part of a Global Product Management team and also very much part of the Tapp Jakarta team. We expect you to meet our users everywhere in Indonesia and use online and offline tools of many kind to interact, observe, question, record, analyse and report your findings from the user base.

    You will…

    • Conduct independent research on multiple aspects of how users experience our marketplace and financial services.
    • -Collect and analyse user behaviour through analysis online & mobile tools, online experiments (A/B testing), benchmark studies, lab studies, and surveys.
    • Work with designers, product managers, and engineers to prioritise research opportunities in a fast-paced, rapidly changing environment.
    • Understand and incorporate complex technical and business requirements into research.
    • Advocate research findings to diverse audiences through written English reports and English & Bahasa oral presentations.

    Be brave and do it!

    Send application to

    Surprise us. Impress us.
    Specs
    Location:
    Jakarta
    Start:
    To be negotiated
    Salary:
    To be negotiated
    Benefits:
    To be negotiated
    Employment type:
    Full time
    Your survival toolkit includes:
    • You have minimum of 2 years of user experience research from a web or mobile service(s).
    • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
    • Excellent interpersonal, communication, negotiation and collaboration skills in both English and Bahasa
    • Bonus points for:

                * Experience from market place and/or financial services experiences

                * Experience from selling & buying E-commerce experiences

  • People Operations Lead (Philippines)

    Want to ride the wave of modern HR in an exciting high-tech startup with talented engineers & business wizards?

    Want to have a key role in the local leadership team & People Operations in a global context?

    We’re now looking for;

    PEOPLE OPERATIONS LEAD, PHILIPPINES

    Your job is to “find them, grow them, and keep them”:

    Talent Acquisition

    • Support Hiring Managers in defining local talent needs
    • Build a pipeline of talent for business & engineering roles
    • Screen and assess candidates for open positions
    • Be an expert on local talent market & compensation and benefits requirements

     

    Employee Experience – Onboarding, Professional Development, Engagement

    • Ensure a rock star experience for all new employees
    • Drive employee engagement
    • Support a positive and collaborative environment where employees have clarity on their roles, responsibilities, expectations, and impact on the big picture
    • Orchestrate team celebrations and events
    • Drive performance management and learning & development efforts in partnership with global People Operations team

     

    HR Admin

    • Ensure all workplace practices are in compliance with local laws and regulations
    • Advise local team on all aspects of workplace practices and employment
    • Manage all recordkeeping and documentation, as needed

     

    Tapp is not just a job. It’s an adventure where you get inspired, challenged and rewarded whilst doing some good in the world.

    Every day is a new learning opportunity and we’re not afraid to explore, try new ideas, take ownership and make an impact. Sometimes we get it right, sometimes we don’t – what matters is what we learn in the process.

    We have full impact on our own work and also on the future direction of the company. We want our people to feel free, feel good and enjoy the ride.

    Interested? Just do it!

    Send application to

    The role is filled as soon as right candidate is spotted.

    Surprise us. Impress us.
    Specs
    Location:
    Makati, Philippines
    Start:
    To be negotiated
    Salary:
    To be negotiated
    Benefits:
    Employment type:
    Full time
    Your survival toolkit includes:
    • Academic degree in Human Resource, Business Studies / Administration / Management, Psychology, Communication or equivalent
    • Minimum of 3 years all-round HR experience
    • Ideally background in start-ups
    • Positive mind with an ability to make most out of any roller coaster ride
    • Bravery to explore and show new directions
    • Willingness to make mistakes and keep learning